Shipping

Standard shipping is free on all scissors and accessories orders that are above $100.00 before taxes, shipped anywhere within Canada.  US shipping rates may apply. Delivery times anywhere within Canada and US may vary from 1-10 business days and Mizutani Scissors Canada will not be responsible for any delays in shipping.  Deliveries will include signature guarantee on all scissors and accessories orders over $500.00.

Exchange and Return Policy

Items may be returned for exchange if returned within 10 days of receipt, with original packaging in undamaged and sell-able condition.  Products that fall under the Lifetime Warranty of Mizutani Scissors may be returned or exchanged past the 10 day period.  Please refer to the Mizutani Scissors Manual and Lifetime Warranty page for eligibility.  A restocking fee of $75 may apply to all returns and exchanges.

Refund Policy

Items may be returned for refund or credit if returned within 10 days of receipt, with original packaging in undamaged and sell-able condition.  Products that fall under the Lifetime Warranty of Mizutani Scissors may be returned or exchanged past the 10 day period.  Please refer to the Mizutani Scissors Manual and Lifetime Warranty page for eligibility.  A restocking fee of $75 may apply to all returns and exchanges.

Custom Orders

All custom orders (includes custom color finish, custom parts or engravings) cannot be returned or exchanged unless product is defective. Any blade defects will be covered by Mizutani Scissors.  Any defects must be reported within 10 days of receipt.  Products that fall under the Lifetime Warranty of Mizutani Scissors may be returned or exchanged past the 10 day period.  Please refer to the Mizutani Scissors Manual and Lifetime Warranty page for eligibility.