Shipping

Standard shipping is free on all scissors and accessories orders that are above $100.00 before taxes, shipped anywhere within Canada.  US shipping rates may apply. Delivery times anywhere within Canada and US may vary from 1-10 business days and Mizutani Scissors Canada will not be responsible for any delays in shipping.  Deliveries will include signature guarantee on all scissors and accessories orders over $500.00.

Exchange and Return Policy

Items may be returned for exchange if returned within 10 days of receipt, with original packaging in undamaged and sell-able condition.  Please refer to the Mizutani Scissors Manual and Lifetime Warranty page for eligibility.  

Return Policy

Items may be returned for refund or credit if returned within 10 days of receipt, with original packaging in undamaged and sell-able condition. Please refer to the Mizutani Scissors Manual and Lifetime Warranty page for eligibility.  

Custom Orders

All custom orders (includes custom color finish, custom parts or engravings) cannot be returned or exchanged.  Any blade defects will be covered by the manufacturer.  Any defects must be reported within 7 days of receipt.