How Does It Feel?
Mizutani Scissors Diagnostic Quiz
Answer two quick questions to discover which service your scissors need.
Part 1: What are you experiencing with your scissors?
Part 2: Have your scissors been serviced before?
Sharpening & Repair Services
We offer professional Mizutani sharpening and repair services performed exclusively by Certified Mizutani Sharpening professionals, using official Mizutani Scissors Japan methods.
Each pair of scissors is serviced according to Mizutani standards to protect blade geometry, balance, and long-term cutting performance.
Two Levels of Service
Our sharpening and repair services are designed to address two very different needs:
Sharpening & Realignment (Level 1)
Restores cutting performance and balance affected by normal professional use.
Advanced Repair (Level 2)
Corrects physical damage to the blade that requires reshaping metal and rebuilding edge geometry.
Sharpening vs. Repair — How to Tell the Difference
| Feature | Sharpening & Realignment | Advanced Repair |
|---|---|---|
| The Symptom | Hair pushes, bends, or folds at the tips | Scissors crunch, catch, or hesitate when closing |
| Visual Check | Blade edge appears dull or shiny under light | Visible nick, chip, or dent in the steel |
| Physical State | Scissors open and close smoothly | Blades feel sprung, loose, or misaligned (often after a drop) |
| The Goal | Restore the razor-sharp convex edge | Reshape metal and restore proper blade geometry (arc) |
| Typical Frequency | Every 3–6 months with high-volume professional use | Only after an accident, impact, or extended neglect |
Our Consumer Confidence Guarantee
We understand that it isn’t always possible to know exactly what your scissors need until they’ve been closely inspected.
- If you select Advanced Repair ($160) and we determine that your scissors only require Standard Sharpening ($120), we’ll complete the sharpening and automatically refund the $40 difference to your original payment method.
- If you select Standard Sharpening and we discover damage that requires repair, we’ll pause the service, share photos of what we see, and request your approval before proceeding.
No work is performed beyond the selected service without your consent.
Service Review & Quality Assurance
Each pair of scissors is inspected upon receipt and serviced according to Mizutani standards.
If you have a concern with the service received, please contact us promptly upon delivery so we can review the issue. Service reviews are evaluated case by case and handled at our discretion.
Sharpening Timeline
Due to ongoing global shipping and logistics conditions, sharpening and repair services may take up to 4–6 weeks at this time.
While timelines may vary based on service volume and assessment findings, every pair of scissors is returned only once it meets Mizutani performance standards.
Important Notes
- Sharpening restores performance but does not correct damage or structural issues
- Repair services are assessed individually and may involve additional costs
- Customers are responsible for shipping scissors to our service centre
- Service timelines may vary based on assessment findings and service volume
Authorized Service Requirement
To maintain performance and eligibility for future service or warranty consideration, Mizutani scissors must be sharpened or repaired only by authorized Mizutani professionals.
Third-Party Sharpening Disclosure
If your scissors have been sharpened by a third-party sharpener, they may require Advanced Repair rather than standard sharpening.
Non-authorized sharpening often removes excessive amounts of high-quality steel, alters blade geometry, and requires corrective work to restore proper performance.
